Whether you're forwarding a signed agreement from a partner or scanning a document directly from your office printer, here’s how to set it up.
How to Find Your Custom Email Address
Every account has a unique "Email-In" address. To find yours:
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Click the Add Contracts button at the top of any page.
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Select Add Contracts via Email (the second option in the list). Your custom email address will appear here. This is the address where you
Important:
1. When you send an email-in, the document name(s) in the email will show up as the document name(s) in ContractSafe. You can always rename them later.
2. Any text in the email will go into the Notes section of your account. This is really handy if someone is emailing a contract with instructions. Or just want to keep the paper trail of the email!
3. In the audit trail, the email address who sent the email to ContractSafe will appear as the person who "uploaded" the file.
4. You can also assign a Folder to the emailed documents by simply putting Folder=[FILL IN FOLDER NAME HERE] anywhere in the subject line. For example, to assign the Corporate Folder, you'd add Folder=Corporate.
Caution: The folder name is case sensitive. Failure to input the correct uppercase and lowercase letters will send your contracts to the Uncategorized folder. This folder can only be accessed by certain users.
How to modify your email-in address
Any Account Owner, Administrator, or Account Manager can change the email prefix to be something easy to remember or use for your organization (e.g., your company name) by going to Settings > Company Settings > Email Settings.
What file types are accepted
| Documents | .pdf .doc .docx .bdoc |
| Spreadsheets | .xls .xlsx |
Please note:
The total attachment size limit for emails depends on the email provider. Some providers may restrict attachments to as little as 10 MB, while others may allow up to 25–50 MB. To ensure successful delivery, we recommend keeping attachments under 10 MB when possible.
When sending contracts via email, you can use various file formats except for images. We have disabled image attachments to prevent the creation of contracts containing logos, signatures, and other graphical elements. If you need to email an image to ContractSafe, please save it as a PDF file before attaching it to your email and sending it to your ContractSafe account.
Please reach out to support@contractsafe.com for any questions.