How to clear your browser cache and perform a hard reload

Many problems on websites can be resolved by clearing out the "cache" of stored information on your computer and refreshing your browser.

Below are instructions for doing a "hard reload" for Chrome, Firefox, and Internet Explorer. 


Chrome, Firefox, Edge, and related browsers:

A quick hard reload can be done by using the following shortcut keys

On Windows/Linux:

  1. Hold down Ctrl and click the Reload button.

  2. Or, Hold down Ctrl and press F5.

  3. Or just open the Chrome Dev Tools by pressing F12. Once the Chrome dev tools are open, right-click on the reload button, and a menu will drop down. Click on “Empty Cache and Hard Reload


On Mac

  1. Hold ⇧ Shift and click the Reload button.

  2. Or, hold down the ⌘ Command and ⇧ Shift key and then press R.

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