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What is an SSO exception in ContractSafe?

Learn what an SSO exception means and how to let specific users sign in without your SSO provider.

A Single Sign-On (SSO) exception lets an approved user sign in to ContractSafe with either your organization's SSO provider or standard ContractSafe credentials. Users without an exception must sign in through SSO when SSO is enabled for the account. You can exempt a user in Settings > Users by opening their user settings and turning on Exempt from SSO.

It's useful when you want to invite users to your ContractSafe account without inviting them to your SSO environment.


How SSO exceptions work

When SSO is enabled on your ContractSafe account:

  • Non-exempt users can only log in via SSO. Standard email and password login is disabled for them.
  • SSO-exempt users can log in using either standard credentials (email + password) or through SSO if they're part of your SSO environment.

New to SSO? See What is Single Sign-On (SSO)? and configuring Single Sign-On for ContractSafe accounts.


How to exempt a user from SSO

  1. Go to Settings, select Users, then open User Settings.
  2. Click the arrow icon (>) next to the user's name.

    User Settings list with the arrow icon next to a user's name

  3. In the pop-up dialog that opens, toggle the Exempt from SSO button.

    User settings pop-up with the Exempt from SSO toggle

Check which users are exempt from SSO

Note: To verify which users are exempt from SSO, go to the User Settings main page, click the three dots, toggle the Show All Columns button, and check the Exempt from SSO column.

User Settings page with Show All Columns turned on and the Exempt from SSO column

To invite the person first, see how to add new users.


Please reach out to support@contractsafe.com for further inquiries.