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New User Can't See Any Contracts

By default, New Users have no access to any folders. An Admin or the Account Owner will need to grant access. This is a security feature.

    Review the user’s role and groups

    1. Go to Settings > Users, open the user’s settings.

    It's important to know what a role entails before giving it to someone. Please carefully read this article: What are the different User Roles?

    2. Set their Permissions. Under Settings > Users, you'll see the permissions column. The words under this column are underlined, and is in blue. None, means the adjacent user won't see anything.  You'll need to click on it and choose what Folders (or Tags) they should have access to.
    set permission

    When setting up folder permissions, selecting a main folder will automatically include all subfolders underneath it. To ensure the right people have the right level of access, double-check your selections before saving.  

    If you need to be more specific, you can select a subfolder individually without granting access to the entire main folder. In this case, the user will see the name of the main folder for navigation purposes, but they won't be able to view any contracts stored within it.

    See Also: 
    How do I add new users?
    Adding Multiple Users at Once
    How do I manage/restrict what a User sees? (User Permissions)

    Please reach out to support@contractsafe.com for further inquiries.