1. Help Center
  2. Users & Permissions

New User Can't See Any Contracts

Important note: By default, New Users have no access to any folders. An admin will need to grant access. This is a security feature.


 In order to protect the confidentiality of all of your files, New Users are defaulted to zero access. Admins will need to grant access to specific Folders. This can be achieved in two ways.

1.  Make them an Admin for the account. (This is for super-users only!) Under Users -> Settings, if you set their Role to Admin, they will have access to all of your files automatically (be careful!).  You can do this by clicking on the box that shows their Role.

2. Set their Permissions.  This is more common. Under Settings -> Users, you'll see next to their email address a Permissions box. If the box says None, it means they won't see anything.  You'll need to click on the box and choose what Folders (or Tags) they should have access to.