In order to protect the confidentiality of all of your files, New Users are defaulted to zero access. Admins will need to grant access to specific Folders. This can be achieved in two ways.
1. Modify their Primary Role: Under Users -> Settings, you can set a User's role. Depending on what you choose, they may or may not have access to all of your files automatically (be careful!). You can do this by clicking on the box that shows their Role.
It's important to know what a role entails before giving it to someone. Please carefully read this article: What are the different User Roles?
2. Set their Permissions. This is more common. Under Settings -> Users, you'll see the permissions column. The words under this column are underlined, and is in blue. None, means the adjacent user won't see anything. You'll need to click on it and choose what Folders (or Tags) they should have access to.
When setting up folder permissions, selecting a main folder will automatically include all subfolders underneath it. To ensure the right people have the right level of access, double-check your selections before saving.
If you need to be more specific, you can select a subfolder individually without granting access to the entire main folder. In this case, the user will see the name of the main folder for navigation purposes, but they won't be able to view any contracts stored within it.
See Also:
How do I add new users?
Adding Multiple Users at Once
How do I manage/restrict what a User sees? (User Permissions)
Please reach out to support@contractsafe.com for further inquiries.