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What changed with ContractSafe notification defaults?

See how the new default works, which admins were affected, and how to set your upload notifications the way you want.

If you don't set a personal notification preference, ContractSafe now defaults you to no personal preference. That means you inherit your group's notification settings if you belong to a group with any configured, or you receive no email notifications if you don't. Previously, an admin with no notification preferences set received an email for every contract uploaded to any folder they had access to. That wasn't the intended behavior.

Who this affects

Admins invited to ContractSafe on or after June 29 through September 22, 2026. If you haven't set your notification preferences since then, you may currently be receiving an email for every contract upload, whether or not that's what you actually want.

What's the difference between "No personal preference" and "None"?

These aren't the same. "No personal preference" means ContractSafe looks at your group's notification settings (if you belong to one with any configured) and uses those instead. Explicitly setting your own preference to "None" overrides that: you won't be notified no matter what your group is set to.

If you're in a group and still seeing emails you didn't expect, check your group's notification settings before assuming your own setting is wrong. See creating user groups for how groups work.

How to review your notification preferences

  1. Go to Settings > Users and review your preferences.
  2. Turn on what you want to hear about, mark "no personal preference" if you want to inherit from your groups, or mark "none" if you don't want to receive any email alerts on contract uploads.
  3. If you've invited other admins since June 29, let them know to check theirs too.

For step-by-step instructions with screenshots, see how to set up new contract notifications. To send upload alerts to other people, see how to notify others when contracts are added.

Why can't ContractSafe fix this for you?

An admin who wanted all notifications and an admin who just never touched the setting end up in the exact same state. We can't tell those two apart, so reviewing your own settings is the only way to make sure they're actually set the way you want.

Questions? Reach out to your Customer Success Manager or support@contractsafe.com.