Employees report that “Contracts are so easy to find now,” and “ContractSafe is fun to use.”
Here’s how Olympia’s operations improved after implementing ContractSafe.
Decreased time spent scanning documents
Amount of money saved annually in staff time
Improvement from 1 to over 4 on Internal contract management rating
As a state capital, Olympia, WA has decades of contract history to sort through. Unfortunately for city staff, the old system entailed spending 3-4 hours at a time to track down a contract, up to 60 times per year.
The city created a new contracts and procurement program to confront their challenges. Their first order of business? Implementing a new contract management system.
They explored over 20 different contract management solutions, and narrowed it down to only three that fit their price range and had the necessary features.
After asking 15+ city staff to participate in demos with these top three solutions and pursuing trials with the final two, the Olympia city staff unanimously chose ContractSafe. The #1 selling point was the ease of use, which alleviated their primary concern of user adoption.
– Sean Krier, City of Olympia
With DocuSign integration, the entire contract process is now close to paperless, with measurable reductions in paper use and carbon emissions, helping the city work toward its sustainability goals.
The City has benefited greatly from having all contracts citywide available remotely – especially as staff rapidly transitioned to remote work at the onset of COVID-19.
Staff are spending 75% less time scanning documents, and have completely eliminated tedious searches. This results in cost savings of $10,000 per year of staff time within the City Clerk’s office alone — meaning ContractSafe pays for itself.
They now have 100% visibility into all agreements and their expiration dates citywide, bringing order and efficiency to their contracts.
City employees have learned to love their contract management. The average score on their annual internal survey for the Centralized Management and Tracking of Contracts went from 1 (not meeting expectations) to 4+ on a 5-point scale.
See what ContractSafe customers have to say about their experience.
“We wanted something that was easy-to-use, that was the most important thing that we were looking for. We’ve chosen the right platform with ContractSafe and we’ve gotten a lot of compliments. Whenever you roll out any new program, you expect some constructive criticism but all we’ve gotten are kudos.”
"ContractSafe has been an amazing enabler, helping us automate other processes and level up our ability to manage an increasing volume of highly custom customer engagements."
"ContractSafe has been a lifesaver to our company. We finally have a central location to store and keep track of our contracts. Uploading documents is a simple process and the search feature is a lifesaver. Everything is organized and easy to find, and the renewal reminders help us keep on top of any upcoming expiring contracts. Their customer support is excellent.
Margaret Howell Benson, General Counsel
Pieter-Francois Theron, JourneyApps CFO
Donna Yslas Executive Assistant to the Co-Owner World Oil Corp
See why ContractSafe is the intuitive tool this hardworking team was looking for.Read Testimonials
Our customers attest: simplified contract management helps their businesses grow.Read Testimonials
Learn why all types of businesses count on ContractSafe to overcome their contract management challenges.Read Testimonials