The homeowners in San Francisco’s Presidio Terrace were lucky they won their street back after missing property tax deadlines for 14 years, but most groups or businesses aren’t that fortunate. The Park City Mountain Resort certainly wasn’t!  Missing a single date, even by one day, can mean that the contract isn’t legally binding or that your business won’t get the treatment that was outlined within the contract.  This can cost thousands, or even millions of dollars.  Using contract deadlines, as opposed to evergreen clauses, can give your business the power to negotiate, but that power is gone if the deadline is missed. When it comes to a leasing or service contract, use a great system to stay on top of key dates.  It’s cheap insurance, that will help you avoid costly relocation expenses, higher renewal costs, or unfavorable auto-renewal terms.

We just did a quick survey of our existing customers.  We wanted to know how we're doing and what features our customers would like to see added to ContractSafe.

With the survey results, we calculated our Net Promoter Score (NPS).  This is a wonky marketing term that was coined in a Harvard Business Review article back in 2003.  It is used to measure "Likeliness to refer your product."  NPS is generally considered the best metric of both overall customer satisfaction, as well as long term business health. 

So how did we do?

ContractSafe was included in PC Magazine's The Best Contract Management Software of 2017 review. And...drumroll please...we were selected as the best option for companies looking for a smart and secure repository to easily store and organize their contracts!! Here are some of the highlights from the full review: